“The strike-out feature for ODV allows for unattended printing reducing labor costs. Now, we don’t worry about it. We know the barcodes will be accurate.” – Jon Lissman, Sears Logistics Group, Vendor Relations
Given the high volume Sears must manage, any barcode failure in the supply chain can mean a rejected item, manual recovery steps, time delay, loss in productivity, a disappointed customer or, ultimately, loss of business. Sears needed an integrated total solution to meet its retail distribution barcode labeling needs. To improve its inventory operations, the Sears logistics group requested its international distribution center to mark goods with 4- x 6-inch UCC 128-compliant labels before being shipped to Sears’ domestic distribution centers for fulfillment.
Sears turned to Printronix for a solution to resolve its immediate needs and, in conjunction, recommend it to its vendor community. Printronix recommended its T5000 printers with Online Data Validation (ODV™). Sears found that ODV provides a cost-effective, hands-free quality control process to ensure that faulty barcodes aren’t affixed to products. In addition, Sears worked directly with the Printronix Professional Services to eliminate unnecessary software and streamline the printing process in the form of a customized solution. They provided an exact ribbon match, setup assistance of hardware, and a new software label design.
Over an eight-month period, the Printronix implementation exceeded all of Sears’ objectives for its international warehouse. Together, the T5000 and ODV solution allowed the firm to move 250,000 additional cartons, improved scan rates to 98 percent from 66 percent, and increased barcode scan rates by 48 percent.